A good share of our work is for universities and research teams, where academic data is so frequently beyond replacing. Working from Guildford, our university and research data recovery reaches across Surrey and the UK: should a research array fail, a departmental server drop, or a student's drive die just weeks before submission, we recover it on our own bench, with our own engineers, and keep it in confidence. Your data stays within Britain.
Departmental servers, student drives and research RAID and NAS storage — every one recovered by our in-house team, kept confidential, GDPR-compliant and never sent outside the UK.
Whether it's a research group's storage array or a student's thesis drive, we recover it on our own bench, in confidence.
Datasets, analysis and years of results stuck on failed research drives, arrays and storage — large datasets recovered intact, checksums verified where the data permits.
Lab and departmental servers and RAID arrays carrying shared research and administrative data — imaged disk by disk and reassembled offline from the stripe and parity.
QNAP, Synology and other NAS units used for shared group and research storage — Linux mdadm or LVM arrays on ext4, Btrfs, ZFS or SHR, rebuilt from imaged disks with snapshots recovered.
A PhD or final-year laptop or external drive that's failed ahead of submission — imaged read-only and carved for the document and its earlier drafts, even off a corrupt or reformatted file system.
Data off lab instruments, microscopes and acquisition PCs on failed local drives — large proprietary instrument-file formats included, recovered by file-system or raw-signature carving.
Databases and administrative records, recovered under UK GDPR terms.
See also: RAID · NAS · Servers · External drives.
Personal records and research data are kept confidential and handled per the UK GDPR.
More on our data handling: Data security & confidentiality.
A failed experiment can be repeated; years of gathered data usually cannot. We routinely handle work that carries a full doctorate, a multi-year grant, or figures there's no gathering twice — and treat it accordingly. Every drive is imaged read-only before the data is touched, failed arrays are rebuilt virtually, leaving your originals untouched, and we recover the most that's physically present. Up against a submission or grant-reporting deadline? Let us know when you make contact and we'll move the job up.
A secure path from breakdown through to a verified handover.
Reach us by phone or email with the fault — we'll point out the safest next step.
Bring the drives in or post them insured; we confirm what's recoverable.
Before any chargeable work begins, a fixed written price and a turnaround.
Recovery happens in-house; we confirm the results and return them on new encrypted media or via secure download.
More sectors we serve: Healthcare · Finance · Legal · Business & enterprise.
Send your device in for a free diagnostic and tell us a bit about what happened — an engineer reviews it and confirms your exact quote in writing before any work begins.
Recovering your data starts with getting the device to us. Pack it securely, slip your contact details inside, and send it in — once the free diagnostic is done, we confirm your exact price in writing before any work starts.
Sending it by post? We'd suggest a tracked, insured service. Prefer to drop it in? You're welcome Monday to Friday, 9am to 5:30pm — just pack the device as above first.
After a little more detail first? Complete the form with more about your issue and an engineer will review it and send a custom quote.
We'll reply shortly. Anything urgent, call 01483 901310.
Quick answers to what we're asked most.
Yes. Each disk is imaged read-only and the array rebuilt virtually — we work out the stripe size, disk order and parity from the members — so recovery is possible even where several drives have failed, without ever writing to the originals.
Yes — it's one of the jobs we see most. Failed laptops and external drives can be recovered; tell us your submission deadline up front and the job moves to the head of the queue.
Yes. Only our own in-house engineers touch it, it stays within the UK, and we hold ICO registration with GDPR compliance. An NDA is available on request — useful where research is funded or commercially sensitive.
Yes — the university or department can be invoiced and purchase orders accepted, on 30-day terms for established accounts.
No — neither on-site work nor collection is offered. Drop drives off, or post them fully insured. With a research array, remove the disks and send those alone.
That hangs on the device: £300 for single drives, from £500 for RAID and NAS — each plus VAT, after a free diagnostic and a written quote. No fix, no fee on most jobs.
Yes — from our Guildford base we recover academic and research data for universities and research groups throughout Surrey and beyond. Drop drives at the Guildford Business Park point by appointment, or post them fully insured; your data stays in Britain.
Free diagnostic, written quote, and all kept in-house, confidential, and inside Britain.