The moment a server, RAID array or NAS goes down, the clock is ticking. Business-critical recovery is handled in-house here — SAN, RAID, physical and virtual servers, databases and VMs — with one named contact, invoicing and NDAs as standard, and your data staying inside the UK.
SAN, servers, RAID, databases, VMs and NAS — all recovered by our own engineers. Business-critical jobs move up the queue, one person stays with you throughout, and NDAs and invoicing are standard.
One failed server, a multi-disk array or an entire virtualised environment alike — recovered in-house, never sent away.
Every level — 0, 1, 5, 6, 10 and 50 — on SATA, SAS and SCSI. Each member disk is imaged read-only, then we deduce the stripe size, block order and parity rotation and reconstruct the array offline — getting data back even when two disks have dropped or the controller has died.
QNAP, Synology, WD and the others. Beneath the vendor interface sit Linux mdadm or LVM arrays on ext4, Btrfs, ZFS or Synology SHR — we rebuild that stack from the imaged disks and bring the volumes back, snapshots and all.
Storage-area networks and enterprise LUNs — Fibre Channel and iSCSI — reassembled from imaged member disks, thin-provisioned and virtualised volumes included, with the file systems and virtual machines then recovered on top.
Linux and Windows servers, plus Hyper-V and VMware hosts. The underlying array is recovered first, then we extract and repair the guest VMDK and VHDX disks and the file systems they hold.
Oracle, SQL Server (MDF/LDF) and Exchange (EDB) — repaired at page level and replayed from their transaction logs where required, so the database mounts clean and consistent instead of just being copied off.
Ransomware-struck servers and encrypted volumes. We work around the encryption — Volume Shadow Copies, unencrypted remnants and backups — and open BitLocker or LUKS volumes where you hold the key. Strong encryption we can't break, and we'll say so plainly from the start.
See also: RAID · NAS · SAN · Servers · Virtual machines · Databases · Ransomware.
Downtime costs money, so business jobs are handled differently right from the first call.
You talk directly to the engineer on your case — no scripts, no call centre.
Business-critical recoveries go to the front of the queue, with a straight turnaround stated up front.
First a free diagnostic, followed by a fixed written quote ahead of any chargeable work.
That covers most jobs; physical and forensic work takes a 50% deposit against parts and bench time.
Your business data is treated to a standard that stands up to scrutiny — kept confidential, in-house and in the UK.
More on our data handling: Data security & confidentiality.
Dealing with us as a business is simple. We can bill your company and accept purchase orders, with 30-day terms on established accounts. Physical, DVR and forensic recoveries take a 50% deposit toward donor parts and bench time, the balance falling due on a successful recovery. All of it is agreed in writing beforehand, so nothing on the invoice catches you out.
We recover data for organisations of every size, compliance-heavy sectors among them. Whatever the field, the work stays confidential, in-house and on UK soil — with NDAs and documented chain-of-custody wherever needed.
A straightforward, secure route from failure to verified return.
Phone or email us with what's failed — we'll advise the safest next step.
Post the drives insured or drop them off; we diagnose the fault and confirm what's recoverable.
Before any chargeable work starts, you're given a fixed written quote and a turnaround.
We recover in-house, check what came back, and return it on fresh encrypted media or via secure download.
Send your device in for a free diagnostic and tell us a bit about what happened — an engineer reviews it and confirms your exact quote in writing before any work begins.
Recovering your data starts with getting the device to us. Pack it securely, slip your contact details inside, and send it in — once the free diagnostic is done, we confirm your exact price in writing before any work starts.
Sending it by post? We'd suggest a tracked, insured service. Prefer to drop it in? You're welcome Monday to Friday, 9am to 5:30pm — just pack the device as above first.
After a little more detail first? Complete the form with more about your issue and an engineer will review it and send a custom quote.
We'll reply shortly. Anything urgent, call 01483 901310.
Quick answers to what we're asked most.
Yes. We fast-track anything business-critical and give you a straight turnaround at the outset. Hours are Monday to Friday, 9am to 5:30pm — not round-the-clock, but pressing business cases go to the head of the queue.
Yes — billing your business and accepting purchase orders is no problem, with 30-day terms once an account's established. A 50% deposit toward parts and bench time applies to physical, DVR and forensic recoveries, with the remainder settled on a successful recovery.
Wholly. ICO registration and GDPR compliance are in place, business clients get an NDA as standard at no cost, and a documented chain of custody can be supplied. The work is all in-house and your data stays within the UK.
Remove the drives, mark each with its bay or slot number, and post the disks by themselves — leave out the chassis, controller and enclosure. Every drive is imaged read-only before we deduce the stripe size, disk order and parity and rebuild the array virtually, so your data is never written back to.
No — on-site recovery and collection aren't things we do. Everything runs in-house, which is more secure and gives the strongest chance of a result. Drives can be dropped off by appointment or posted in fully insured on a tracked service.
That turns on the system: from £500 for RAID and NAS, from £800 for virtual machines and databases, and from £1,250 for SAN — every figure plus VAT, following a free diagnostic and a written quote before work starts. Most jobs run on no fix, no fee.
Get in touch for a free diagnostic and a written quote. Your data stays confidential, in-house and in the UK — with business-critical jobs given priority.