Just dial a number, send an email or leave your gadget here and speak directly to those doing the recovery work. No call centres! We will always give you a clearly defined fixed price before any chargeable work is done.
There is no collection service, so you will have to choose which method works best for you. When your device has been booked in we will confirm via email.
Drop your device off at Building 2, Ground Floor, Guildford GU2 8XH between 9am and 5:30pm, Monday to Friday. Please provide your name, telephone number, email address and full postal address. The rest will be taken care of. If possible please print and attach the shipping slip below to your device when you drop it off; if this isn’t possible then just write down your details on a sheet of paper. As soon as your media has been inspected we’ll get back in touch and tell you what we’ve found.
Send us your device with full cover (i.e. tracked and fully insured). Package your device carefully, including a copy of your contact details inside the package (full name, telephone number, email address and full postal address) and we’ll take care of everything else. We will notify you once your media has been diagnosed.
Tell us what's been lost and we'll come back to you, usually inside 30 minutes during the day.
We'll reply shortly. Anything urgent, call 01483 901310.
You can get an instant quote on-line, or we would be happy to speak with you prior to quoting for your recovery. Regardless of which option you prefer, you will receive a clear price quote from us prior to anything else happening and should you wish to view an overview of our full recovery process beforehand, you are welcome to do so.
Guildford Business Park, GU2 8XH: please bring in your device within our standard office hours (Monday to Friday) of 9am to 5:30pm. Alternatively you may also send it via tracked postal service.