Can’t get into a wallet that’s yours — a password gone from memory, a seed phrase a few words short, or a wallet file that was deleted, corrupted or left on a drive that’s failing? There’s frequently a path back. We work for the rightful owner alone, recovering or repairing the wallet data and helping rebuild access wherever enough of it remains.
$ bdr recover wallet.dat → Source: failed laptop SSD · owner verified → Status: WALLET FILE CORRUPTED — will not open → Wallet: Bitcoin Core · encrypted $ bdr engineer-working → Drive image: taken · wallet.dat carved → Wallet file: repaired · structure valid → Password: rebuilt from owner hints $ bdr verify → ✓ wallet.dat — recovered + opens → ✓ keys — intact · owner in control → ✓ access restored — funds untouched
Lost access to your own wallet? Stop firing passwords at it — on some wallets a run of failed attempts locks them for good — and if the wallet file lived on a drive that’s failing or was wiped, stop using that drive too. Assemble whatever you can still lay hands on: old passwords, part of the seed, the wallet software, any backups. And be clear on the limits: only the rightful owner can be helped back into their own wallet. Transactions on the blockchain can’t be reversed, coins sent to a scammer or a wrong address can’t be retrieved, and anyone who guarantees to recover stolen crypto is very nearly always a scam. Likewise, a message claiming you’re owed crypto but must first pay a release fee is a scam — report it to the police.
Wallet access usually fails in one of a handful of ways — and wherever enough of it survives, a way back often exists. Below are the situations we can sometimes assist with.
False promises are everywhere in crypto recovery. The honest picture: with a decent portion of your own wallet intact, help is often possible — though a few things lie beyond anyone’s reach.
Lost crypto to a scam, or to a mistyped address? That can’t be undone by anyone legitimate — and whoever says it can is simply the next con. We act solely for the rightful owner reopening their own wallet, and we’re candid about the odds up front.
The mainstream wallet software and file formats are what we cover, across the leading coins. When a wallet or its file can be recovered at all, which brand or coin it is rarely decides the outcome.
Desktop and software wallets; wallet.dat and keystore files; BIP39 seed phrases; backup and paper wallets; the leading coins and tokens.
It starts with proving the wallet is yours and being honest about the chances. From there the wallet data is recovered or repaired, and access rebuilt from whatever survives — never through blind guesswork, and never on a wallet belonging to someone else.
Tell us what’s been lost and what you still hold. We establish that the wallet is yours, take stock of what remains, and give you a straight answer on whether recovery stands a chance.
A deleted, corrupted or failing-drive wallet gets dealt with first: the drive is imaged read-only and the wallet.dat or keystore recovered or repaired — carved from unallocated space, or its Berkeley DB structure rebuilt, as needed.
Next we pin down precisely what there is to build on — a partial seed, a password pattern you recall, an old backup — and what’s gone.
Given enough to work with, access is pieced back together: a partial BIP39 seed completed through its checksum-valid combinations, or a password recovered via a mask or dictionary attack shaped by your hints. What we won’t ever do is try to break the cryptography of a wallet you can neither describe nor own.
We check the recovered wallet opens and that you, its owner, are in control — your keys and funds remaining yours from start to finish.
The recovered wallet and its access details are returned to you privately and securely, and our own copies are wiped afterwards.
And if the information simply isn’t there to restore access, we tell you outright rather than bill for the impossible.
We work, for its rightful owner, to reopen a wallet that’s theirs — recovering or repairing the wallet file and reassembling access from a partly-remembered password or an incomplete seed, whenever enough of it is left to use.
Tell us what happened and we’ll get back to you, usually within a working day.
We’ll be in touch shortly. If it’s urgent, call 01483 901310.
No hidden charges, and no upfront fee to chase the impossible — a free assessment and a written quote before any work begins.
A few recent wallet recoveries. Details kept deliberately vague and private.
The drive was imaged, the wallet.dat carved out and repaired, and it opened straight away on the owner’s own password — keys untouched, access restored.
From the words the owner did have, we rebuilt the valid seed, checked it against the wallet, and got them back in.
Working from the pattern and characters they remembered, we recovered the password and opened the wallet — no guessing beyond the owner’s own hints.
The owner’s hardware wallet was on its way out and two seed words were unclear. We reconstructed the valid phrase and restored the wallet onto a new device.
Send the device in for its free diagnostic and tell us briefly what happened; an engineer reviews it and confirms your exact quote in writing before anything starts.
Getting your data back begins with getting the device to us. Pack it up safely, pop your contact details inside, and send it over — once we’ve run the free diagnostic, we’ll confirm your exact price in writing before any work starts.
Posting it? A tracked, insured service is what we’d recommend. Rather drop it in? You’re welcome Monday to Friday, 9am to 5:30pm — just package the device up as above first.
Want a bit more detail first? Fill in the form with more about your issue and an engineer will review it and send you a custom quote.
We’ll be in touch shortly. If it’s urgent, call 01483 901310.
What people most often ask about cryptocurrency wallet recovery.
It depends completely on what remains to work from. Where a wallet file has been deleted, corrupted, or left on a drive that failed, recovery or repair is often possible; a fragment of seed phrase, or a password you can partly describe, is frequently enough to rebuild your way in. The one case nobody can solve is a wallet that’s truly gone with nothing left to build on — and we’ll say so rather than pretend otherwise.
No, and it’s important to be blunt here. Once a transaction is on the blockchain it can’t be undone, and no honest service can retrieve coins that were stolen or sent elsewhere. Any outfit promising to recover such funds is, in practice, the next scam waiting to happen. Our help extends only to owners getting back into wallets that are theirs.
Quite possibly, provided some memory of it survives — a rough length, a few of the characters, the habits you follow when choosing one. The keys inside a wallet are encrypted with that password (a keystore, for example, protects them via scrypt and AES), so from your hints we assemble a mask or dictionary attack and run candidates against the file. A long password you recall nothing about is a different proposition, and we won’t pretend otherwise.
Usually. A few words missing, misspelt or in the wrong order is exactly where BIP39 helps you: the words come from a set list of 2048, and a checksum sits in the final word, which keeps the number of valid phrases finite rather than astronomical. We enumerate those, derive their addresses, and match them against wallets you hold until the right one appears.
That’s ordinary data recovery, and yes. The drive is imaged, the wallet.dat or keystore lifted back off it and repaired where necessary, and returned to a state that opens in your own wallet software with your own credentials.
Don’t give your full seed or private keys to anyone you can’t be certain of — a huge amount of crypto is lost exactly that way. File recovery doesn’t call for them at all. If we’re rebuilding a partial seed or password, we set out precisely what’s required and why, with you in control throughout.
It’s a reasonable thing to ask. We’re an established Guildford data recovery firm with a genuine address and phone line; the assessment comes first, with an honest verdict on whether recovery is realistic; we never charge upfront to recover stolen funds, since that’s outside what we can do; and a quote only follows where we truly think we can help.
Yours alone. Ownership is confirmed before any work starts, and a wallet that isn’t yours is one we won’t touch. Getting into someone else’s wallet without their authority is simply off the table.
The mainstream software wallets and formats — Bitcoin Core with its wallet.dat, Electrum, Ethereum keystore (UTC/JSON) files, MetaMask vaults, and older Armory and Multibit formats among them — along with lifting any of these off a wiped or failed drive. Hardware-wallet seeds we assist with only where the recovery phrase is one you hold yourself.
Frequently, if the device is yours and the recovery seed is still in your hands — those words rebuild the wallet on a fresh device, so a lost PIN or a dead Ledger or Trezor is rarely the end of the road. A seed that’s partly lost can often be rebuilt; one that’s wholly gone leaves very limited options that hinge on the device. We’ll be straight about what’s realistic, and we work only on a hardware wallet that belongs to you.
Nothing for the assessment. Beyond that it’s a per-case quote, set by what’s been lost and what survives, and issued only where recovery is realistic. The quote is in writing before any work, and there’s never an upfront fee to chase something impossible.
Yes — bitcoin recovery of the honest kind: pulling wallet.dat files, keys and seed backups off failed drives, old computers, USB sticks and phone memory cards. It’s billed as bench work against a written quote, never as a cut of the balance. What can’t honestly be offered by anyone is cracking a wallet whose password and seed are both truly gone.
A free assessment, a straight answer on your chances, and recovery of the wallet file or of access itself where enough survives — for the rightful owner, and no one else. Get in touch today.