A drive failure in Hampshire is no reason to send it to London or to a big anonymous national company. Since 2002, Guildford Data Recovery has been just over the Surrey border in Guildford, recovering data from servers, NAS boxes, camera cards, SSDs and hard drives in our own UK laboratory. Either drop your device in on your way past, or post it: we’ll diagnose it for nothing either way, and in most cases you only pay if we recover your data.
The majority of north-east Hampshire is within a few miles of our bench; in fact we’re just on the other side of the Surrey border, in Guildford. Post it to us, or feel free to bring it into our lab yourself.
North-east Hampshire is right on our doorstep: Aldershot, Farnborough and Fleet are only a few miles from the Guildford bench, and these towns are part of a county of approximately 1.4 million people with a strong presence of aerospace, defence, technology and commuter businesses. Together they create large amounts of data that would be painful to lose: accounts, CAD files, client records and years of work.
In most cases when a drive fails, the bytes themselves have not changed at all; the trouble almost always lies with the heads, the controller board or the file system rather than the data, which just needs careful reading by people who do it every working day. We are only just over the border at Guildford Business Park, so visiting is relatively simple, though the post works just as well, and we’ll cover the return trip too.
Recovering data since 2002, with a free written diagnostic, a fixed price agreed before we start, and in most cases you only pay if we recover your data.
Usually not. A drive that looks “dead” typically still holds all of its data; the failure is in the heads, the board or the file system, and the data simply needs to be read off cleanly, first time, by people who handle drives like yours every day.
Our laboratory is located just across the Surrey border, in Guildford, and we have been providing exactly this service to people in Hampshire since 2002. Being so close, you can choose to drop your device off at the Guildford unit if it fits in with your travel plans, or post it to us fully insured. Each job begins with a complimentary diagnostic assessment and a fixed quote, and in most cases you only pay if we recover your data.
The four types of failure we receive most often from around the local area.
Since we are relatively close to Hampshire, many clients opt to bring the drive in themselves. However, if the trip does not suit your schedule, posting it to us is every bit as simple.
Call or message us about the device and the fault, and we will give you a likely price straight away.
Bring the device (or, for laptops, NAS units and servers, just the drive) to our Guildford unit, Monday to Friday, 9am to 5:30pm, or send it to us fully insured.
We inspect it, generally within 48 hours, and send you a fixed quote in writing before anything is done.
We carry out the recovery and check it against a file listing, and then you can either collect your data from us or receive it by post on new media.
Drop it off and you skip the postal leg altogether. Urgent jobs can usually be moved up the queue, so just let us know when you call.
Below is a quick selection of the work we take on for Hampshire: simply click any of them for further details.
Send us your device for a free diagnostic and give us as much information as you can about what happened. One of our engineers will review it and confirm your exact quote in writing before any work is carried out.
The first step to getting your data back is sending the device to us. Pack it safely, put your contact details inside the package and send it in. Once we have completed the free diagnostic, we will confirm the exact cost in writing before any work starts.
Sending it by post? We’d recommend a tracked, insured service. Dropping it in? No problem: Monday to Friday, 9am to 5:30pm. Please package the device as described above first.
Would you like more information first? Complete the form with further details about your issue, and one of our engineers will review it and send you a tailored quote.
We’ll be in touch shortly. For anything urgent, call 01483 901310.
Our laboratory is in Guildford, minutes from the Hampshire border, and well positioned to cover the whole of north-east Hampshire. We have been assisting people in Hampshire since 2002. You may visit us Monday to Friday, 9am to 5:30pm, or alternatively send us your device fully insured.
Either option works. Guildford is near enough that many customers drop the drive off with us while they are passing; for laptops, NAS units and servers, simply bring the drive itself, labelled. Don’t want to travel? Send it insured and tracked. Both options start with a free diagnostic and a fixed quote.
Anything that stores data is worth a free look, including databases and servers, NAS units and RAID arrays, external drives, laptops and Macs, camera cards and USB sticks, and SSDs and hard drives. Whether a card has been formatted, a drive has been dropped, an array has failed or ransomware has struck, it is all worth a free diagnostic.
North-east Hampshire in particular, such as Farnborough and Aldershot, Fleet and the fringes of Farnham, and much farther across the county too. Regardless of where you reside, the service and pricing stay exactly the same.
Most recoveries take three to four working days, and the free diagnostic usually takes no longer than 48 hours. As a rough guide, a memory card or USB stick starts at £250 + VAT, a single hard drive or SSD at £300 + VAT, and a RAID, NAS or server from £500 + VAT. Prices are always quoted in writing first, and in most cases you only pay if we recover your data.
You receive a written diagnostic report at no charge, and in most cases you only pay if we recover your data. With over two decades of experience, we offer our services just across the county line in Guildford. Please call in or post your device to us fully insured.
From our base at Guildford Business Park, GU2 8XH, a short run over the A331, we serve north-east Hampshire, including Farnborough, Aldershot, Fleet and the surrounding areas. Simply drop your device off or post it in; the diagnosis is free.