If a drive fails in Aldershot, there’s no need to pack it off to London or hand it over to an unknown national company. We’re in Guildford (just 9 miles up the A323) and have been recovering files from servers, NAS units, camera cards, SSDs and hard drives in our own UK laboratory since 2002. You can call in if passing through, or send it by post: both ways come with a free diagnostic, and in most cases you only pay if we recover your data.
The distance from Aldershot to our workshop is roughly 20 minutes and 9 miles. Either drop it in personally, or send it by post.
As the historic home of the British Army, Aldershot is a bustling garrison town (around 37,000 residents) situated right on the Surrey–Hampshire border, with a busy mix of military, retail, healthcare and small-business IT. Together they produce a large amount of data that would be difficult to replace should something go wrong: records, accounts, photographs and years of work.
Typically when a drive fails, the bytes themselves remain intact; the failure almost always arises from the heads, the controller board or the file system. Our job is simply to read those bytes off with due care and attention, which is what we do day in, day out. For those wishing to visit in person, we’re at Guildford Business Park, only 9 miles away, so calling in is straightforward. Alternatively, you may prefer to send it to us by post, which works just as well, and we will also cover the cost of sending it back.
Recovering data since 2002, with a free written diagnostic, a fixed price agreed before we start, and in most cases you only pay if we recover your data.
Usually not. A drive that looks “dead” typically still holds all of its data; the failure is in the heads, the board or the file system, and the data simply needs to be read off cleanly, first time, by people who handle drives like yours every day.
Aldershot is approximately 9 miles from our Guildford-based laboratory, and we have been recovering data for people in Aldershot since 2002. Being this close allows you to either stop by our Guildford unit while passing or send it to us fully insured through the post. Each case begins with a complimentary diagnostic and a fixed-price quotation, and in most cases you only pay if we recover your data.
The postcodes we hear from most often, along with all the nearby villages and estates we cover in just the same way.
In addition to recovering data for residents and businesses within Aldershot (GU11–GU12), we also recover drives from the surrounding areas, including Farnborough, Ash, Ash Vale, North Camp and Tongham. Regardless of whether you reside in central Aldershot or one of its village communities, your drive can either come to our Guildford unit or reach us by tracked post. In each case we provide a free diagnosis, and the terms do not change: in most cases you only pay if we recover your data.
The home of the British Army: a very active town on the move, where data can disappear like everywhere else.
Aldershot (GU11 and GU12) is a town that is constantly on the move: a large garrison, numerous families who relocate often, and the local businesses that support them. Frequent moves result in damaged equipment, as external drives and laptops get knocked, dropped and badly packed, and a dropped drive is one of the most commonly received jobs from this location. On top of that, we receive numerous cases of everyday failure, such as a laptop that does not boot, or a phone or camera card containing family photographs that can no longer be read.
The service offered at our laboratory is consistent with all other locations: approximately nine miles from Aldershot via the A331, drop-off or tracked delivery, a free diagnosis usually within 48 hours of receipt, and in most cases you only pay if we recover your data. Regardless of what device has failed, and regardless of what was stored on it, every recovery begins with a straightforward answer on what can potentially be recovered and how much it will cost, prior to commencing any work or incurring any charges.
The location of Aldershot is such that many customers choose to carry their drives in. However, when a customer’s schedule does not allow it, the post is every bit as simple.
Call or message us about the device and the fault, and we will give you a likely price straight away.
Bring the device (or, for laptops, NAS units and servers, just the drive) to our Guildford unit, Monday to Friday, 9am to 5:30pm, or send it to us fully insured.
We inspect it, generally within 48 hours, and send you a fixed quote in writing before anything is done.
We carry out the recovery and check it against a file listing, and then you can either collect your data from us or receive it by post on new media.
Drop it off and you skip the postal leg altogether. Urgent jobs can usually be moved up the queue, so just let us know when you call.
Take a look at the jobs we handle for Aldershot. Follow any link below to view full details of each one.
Send us your device for a free diagnostic and give us as much information as you can about what happened. One of our engineers will review it and confirm your exact quote in writing before any work is carried out.
The first step to getting your data back is sending the device to us. Pack it safely, put your contact details inside the package and send it in. Once we have completed the free diagnostic, we will confirm the exact cost in writing before any work starts.
Sending it by post? We’d recommend a tracked, insured service. Dropping it in? No problem: Monday to Friday, 9am to 5:30pm. Please package the device as described above first.
Would you like more information first? Complete the form with further details about your issue, and one of our engineers will review it and send you a tailored quote.
We’ll be in touch shortly. For anything urgent, call 01483 901310.
Our data recovery lab is located in Guildford, approximately 9 miles from Aldershot (about 20 minutes via the A323), and we have been providing data recovery services for Aldershot from there since 2002. Customers can visit us Monday to Friday, 9am to 5:30pm, or alternatively send their devices to us fully insured.
The choice is yours. Aldershot is near enough for many people to drop off the drive at our Guildford lab as they pass by (for a laptop, server or NAS, bring just the drive, labelled); alternatively, you may prefer to avoid travelling and send your drive to us insured and tracked. In both cases, we begin with a complimentary diagnostic test and a fixed quote.
Anything that stores data is worth a free look, including databases and servers, NAS units and RAID arrays, external drives, laptops and Macs, camera cards and USB sticks, and SSDs and hard drives. Whether a card has been formatted, a drive has been dropped, an array has failed or ransomware has struck, it is all worth a free diagnostic.
All of Aldershot and the surrounding areas, including, but not limited to, North Camp, Ash, Ash Vale, Tongham, Farnborough, Church Crookham and Mytchett. Irrespective of where you live, the quality of service provided and the cost structure remain unchanged.
Most recoveries take three to four working days, and the free diagnostic usually takes no longer than 48 hours. As a rough guide, a memory card or USB stick starts at £250 + VAT, a single hard drive or SSD at £300 + VAT, and a RAID, NAS or server from £500 + VAT. Prices are always quoted in writing first, and in most cases you only pay if we recover your data.
We offer a complimentary written diagnostic report; in most cases you only pay if we recover your data; and we have more than two decades of experience recovering data just 9 miles up the road. Please feel free to call into our Guildford premises, or send it to us fully insured.