If your drive fails in Epsom, you needn’t send it to London nor entrust it to an impersonal national company. Since 2002, Guildford Data Recovery has lifted data from servers, NAS boxes, camera cards, SSDs and hard drives in our own UK laboratory, just 16 miles up the A24. Either come in to see us when driving by or send it through the post: the diagnostic costs nothing, and in most cases you only pay if we recover your data.
From Epsom, our bench is roughly 30 minutes and 16 miles away (drop it off yourself, or post it).
Epsom is a busy Surrey town of approximately 32,000 residents, famous for its racecourse and the Downs, with a strong retail centre, a hospital and many commuters and small business owners. In combination these create a large amount of data which could be very difficult to replace: records, accounts, client files and years of work.
In most cases a failed disk will still contain all of its original bytes: it is nearly always the heads, the controller board or the file system that fails, rather than the actual data. The data merely needs to be read off with care by people who perform this task each day. Guildford Business Park is only 16 miles away, so travelling here is simple enough, although sending it by post is just as acceptable, and we’ll pay for the return trip.
Recovering data since 2002, with a free written diagnostic, a fixed price agreed before we start, and in most cases you only pay if we recover your data.
Usually not. A drive that looks “dead” typically still holds all of its data; the failure is in the heads, the board or the file system, and the data simply needs to be read off cleanly, first time, by people who handle drives like yours every day.
Our Guildford-based laboratory, about 16 miles from Epsom, has been recovering data for people in Epsom since 2002. Being relatively close gives you a choice: take your device to the Guildford laboratory when travelling through the area, or send it fully insured through the post. A complimentary diagnosis of the issue and a fixed quote open every project, and in most cases you only pay if we recover your data.
The postcodes we hear from most often, along with all the nearby villages and estates we cover in just the same way.
In addition to Epsom itself (KT17–KT19), drives arrive at our Guildford unit from all over the surrounding areas, including Ewell, Ashtead, Stoneleigh, Tadworth and Langley Vale. Irrespective of whether you live in central Epsom or in one of the village communities, the drive can be dropped off at our Guildford unit or sent by tracked post, and the same terms apply in both cases: a complimentary diagnostic, and in most cases you only pay if we recover your data.
A commuter town famous for the Downs, and a base for many people working from home, families and small businesses.
While Epsom (KT17 to KT19) is perhaps most commonly associated with the Downs and the Derby, day to day it serves as a busy commuter town for professionals and families, with small businesses based in Ewell, Ashtead and Stoneleigh. The types of jobs that come to us from Epsom are typical of a commuter community: home-office SSDs and laptops that have failed with work on them, external drives which were previously able to mount but are now unable to do so, and family photos stored on either a card or drive that are no longer readable. Periodically, local companies send us a NAS or server that has lost a disk.
Epsom is roughly fifteen miles down the A24, so most customers post their device in by tracked courier, yet the process works exactly the same as if you had walked it to the counter. We provide a free diagnostic, which will generally be completed within 48 hours, and we’ll give you a fixed price quote before any work begins; in most cases you only pay if we recover your data. If a drive starts clicking or simply refuses to power up, stop using it: each time you attempt to access a failing drive, you may lose more data.
Epsom is near enough that many residents simply bring their drives into our office; however, if travelling does not fit your schedule, posting the drive is every bit as easy.
Call or message us about the device and the fault, and we will give you a likely price straight away.
Bring the device (or, for laptops, NAS units and servers, just the drive) to our Guildford unit, Monday to Friday, 9am to 5:30pm, or send it to us fully insured.
We inspect it, generally within 48 hours, and send you a fixed quote in writing before anything is done.
We carry out the recovery and check it against a file listing, and then you can either collect your data from us or receive it by post on new media.
Drop it off and you skip the postal leg altogether. Urgent jobs can usually be moved up the queue, so just let us know when you call.
These are examples of the work we take on for Epsom: follow any one through to see details of how we perform each type of recovery.
Send us your device for a free diagnostic and give us as much information as you can about what happened. One of our engineers will review it and confirm your exact quote in writing before any work is carried out.
The first step to getting your data back is sending the device to us. Pack it safely, put your contact details inside the package and send it in. Once we have completed the free diagnostic, we will confirm the exact cost in writing before any work starts.
Sending it by post? We’d recommend a tracked, insured service. Dropping it in? No problem: Monday to Friday, 9am to 5:30pm. Please package the device as described above first.
Would you like more information first? Complete the form with further details about your issue, and one of our engineers will review it and send you a tailored quote.
We’ll be in touch shortly. For anything urgent, call 01483 901310.
We have been serving clients in Epsom since 2002 from our lab in Guildford, about 16 miles and a 30-minute drive from Epsom via the A24. Visit us during regular hours (weekdays, 9am to 5:30pm), or send your item to us completely covered by insurance.
Choose whichever option suits you best. Because Epsom is relatively close to Guildford, many clients prefer to drop off their drives with us while passing through town; for laptop, NAS and server recoveries, please bring only the drive, labelled accordingly. Alternatively, you may elect not to travel, in which case send the item in insured and tracked. Whichever you choose, a complimentary diagnostic and a fixed price quote come first.
Anything that stores data is worth a free look, including databases and servers, NAS units and RAID arrays, external drives, laptops and Macs, camera cards and USB sticks, and SSDs and hard drives. Whether a card has been formatted, a drive has been dropped, an array has failed or ransomware has struck, it is all worth a free diagnostic.
All areas of Epsom, including all surrounding communities (Ewell, Stoneleigh, West Ewell, Tadworth, Epsom Downs, Ashtead and Banstead). No matter where you live, both the service provided and the prices stay the same.
Most recoveries take three to four working days, and the free diagnostic usually takes no longer than 48 hours. As a rough guide, a memory card or USB stick starts at £250 + VAT, a single hard drive or SSD at £300 + VAT, and a RAID, NAS or server from £500 + VAT. Prices are always quoted in writing first, and in most cases you only pay if we recover your data.
There’s no charge for a written diagnostic report, in most cases you only pay if we recover your data, and we’ve been doing this for over two decades only 16 miles away. Come and visit us in Guildford, or send your item to us fully insured.