If you encounter a failed drive in Leatherhead, there’s no need to send it to London or give it to an impersonal national chain. Guildford Data Recovery is based just 13 miles up the A246, and since 2002 we have recovered data from servers, NAS boxes, camera memory cards, SSDs and hard drives in our own UK laboratory. Feel free to call in while passing, or send it by post: either way we’ll perform a free diagnostic, and in most cases you only pay if we recover your data.
The trip from Leatherhead to our lab is approximately 13 miles, about 25 minutes; simply drop it off or send it through the postal service.
Leatherhead has a population of roughly 11,000 and sits on the River Mole in Surrey. The town hosts several corporate headquarters and business parks, as well as a busy commuter population in the Mole Valley. Between them they generate a substantial amount of data that would be difficult to replace if lost: accounts, client files, records and years of work.
A drive that has failed usually still holds all of its data. The problem is almost always in one of three areas (the heads, the controller board or the file system) rather than the data itself, which only needs to be carefully retrieved by people who do it every day. Guildford Business Park is just 13 miles away, so visiting us is easy, though posting it works very well too, and we pay for the return trip.
Recovering data since 2002, with a free written diagnostic, a fixed price agreed before we start, and in most cases you only pay if we recover your data.
Usually not. A drive that looks “dead” typically still holds all of its data; the failure is in the heads, the board or the file system, and the data simply needs to be read off cleanly, first time, by people who handle drives like yours every day.
We operate from a facility in Guildford, approximately 13 miles from Leatherhead, and we have been recovering data for customers in Leatherhead since 2002. Being close gives you a choice: come and visit our Guildford unit when you are passing, or send your device to us fully insured through the post. Each piece of work begins with a complimentary diagnostic followed by a fixed quotation, and in most cases you only pay if we recover your data.
The postcodes we hear from most often, along with all the nearby villages and estates we cover in just the same way.
Alongside Leatherhead itself (KT22–KT24), we also serve the surrounding villages: Ashtead, Fetcham, Bookham, Oxshott and Great Bookham. So if you are based in the centre of Leatherhead or in one of the villages, the drive can be brought to our Guildford unit or sent to us by tracked post, and both options come with the same free diagnostic and the same terms: in most cases you only pay if we recover your data.
The four types of failure we receive most often from around the local area.
Leatherhead is close enough that plenty of people simply bring the drive in, but if driving into Guildford does not fit your schedule, sending it by post is equally easy.
Call or message us about the device and the fault, and we will give you a likely price straight away.
Bring the device (or, for laptops, NAS units and servers, just the drive) to our Guildford unit, Monday to Friday, 9am to 5:30pm, or send it to us fully insured.
We inspect it, generally within 48 hours, and send you a fixed quote in writing before anything is done.
We carry out the recovery and check it against a file listing, and then you can either collect your data from us or receive it by post on new media.
Drop it off and you skip the postal leg altogether. Urgent jobs can usually be moved up the queue, so just let us know when you call.
Below are some examples of the work we undertake for customers in Leatherhead: click on any one to view additional details.
Send us your device for a free diagnostic and give us as much information as you can about what happened. One of our engineers will review it and confirm your exact quote in writing before any work is carried out.
The first step to getting your data back is sending the device to us. Pack it safely, put your contact details inside the package and send it in. Once we have completed the free diagnostic, we will confirm the exact cost in writing before any work starts.
Sending it by post? We’d recommend a tracked, insured service. Dropping it in? No problem: Monday to Friday, 9am to 5:30pm. Please package the device as described above first.
Would you like more information first? Complete the form with further details about your issue, and one of our engineers will review it and send you a tailored quote.
We’ll be in touch shortly. For anything urgent, call 01483 901310.
Our lab in Guildford is approximately 13 miles from Leatherhead along the A246, roughly 25 minutes by car, and we’ve been serving Leatherhead from there since 2002. Please visit us Monday to Friday between 9am and 5:30pm, or send your device to us fully insured.
Choose how you’d like to proceed. Leatherhead is relatively local, so many clients drop off their drive at our Guildford unit when passing through; for laptops, NAS devices and servers, simply bring the drive on its own, clearly labelled. Prefer not to travel? No problem: send your drive by insured and tracked post. In all cases your drive receives a complimentary diagnostic assessment followed by a fixed price quotation.
Anything that stores data is worth a free look, including databases and servers, NAS units and RAID arrays, external drives, laptops and Macs, camera cards and USB sticks, and SSDs and hard drives. Whether a card has been formatted, a drive has been dropped, an array has failed or ransomware has struck, it is all worth a free diagnostic.
All of Leatherhead and the area around it (including Ashtead, Fetcham, Great Bookham, Little Bookham, Oxshott and Effingham) benefits from this service at the same rates. So wherever you are, the level of service and the associated costs remain consistent.
Most recoveries take three to four working days, and the free diagnostic usually takes no longer than 48 hours. As a rough guide, a memory card or USB stick starts at £250 + VAT, a single hard drive or SSD at £300 + VAT, and a RAID, NAS or server from £500 + VAT. Prices are always quoted in writing first, and in most cases you only pay if we recover your data.
A free diagnostic and more than two decades of doing this just 13 miles up the road, and in most cases you only pay if we recover your data. Visit us in Guildford, or send your drive to us fully insured.