When a drive fails somewhere within Surrey, don’t worry about having to ship it into London or rely on a large anonymous national company. Guildford Data Recovery works right from Surrey’s county town, Guildford, where we have been recovering data from servers, NAS boxes, camera cards, SSDs and hard drives in our own UK laboratory since 2002. Please call in when passing, or simply send it to us by post: the initial diagnosis is free either way, and in most cases you only pay if we recover your data.
Wherever you live in Surrey, our bench is centrally located: we’re in Guildford, the county town, just off the A3. Post your drive to us, or bring it here personally; either is perfectly fine.
Surrey is one of the most business-dense counties in the UK, with approximately 1.2 million residents and thousands of businesses spread from Guildford and Woking to Epsom and Staines, along with a vast number of commuters and home workers. Collectively they produce a staggering volume of data that would be painful to lose: accounting records, client information, photographs and years of work.
A failed drive generally still holds all of its data intact: the damage almost always lies with the heads, the controller board or the file system rather than the stored data, which simply needs to be carefully read back by people who do this every day. Being situated at the heart of the county at Guildford Business Park, we are easy to visit to drop off your drive. However, sending it by post works equally well, and we’ll cover the return trip.
Recovering data since 2002, with a free written diagnostic, a fixed price agreed before we start, and in most cases you only pay if we recover your data.
Usually not. A drive that looks “dead” typically still holds all of its data; the failure is in the heads, the board or the file system, and the data simply needs to be read off cleanly, first time, by people who handle drives like yours every day.
Our lab is located in the centre of Surrey, in Guildford, and we have been providing exactly this service to people across the county since 2002. Because we are centrally located, you can choose to bring your device to the Guildford unit when it’s convenient for your route, or send it to us by post with full insurance cover. Every job begins with a free diagnosis and a fixed quote, and in most cases you only pay if we recover your data.
The four types of failure we receive most often from around the local area.
Many clients are able to bring the drive in to us, as we are conveniently located in the centre of Surrey, but if that does not suit, sending it by post is every bit as simple.
Call or message us about the device and the fault, and we will give you a likely price straight away.
Bring the device (or, for laptops, NAS units and servers, just the drive) to our Guildford unit, Monday to Friday, 9am to 5:30pm, or send it to us fully insured.
We inspect it, generally within 48 hours, and send you a fixed quote in writing before anything is done.
We carry out the recovery and check it against a file listing, and then you can either collect your data from us or receive it by post on new media.
Drop it off and you skip the postal leg altogether. Urgent jobs can usually be moved up the queue, so just let us know when you call.
Below are several examples of the work we take on for Surrey customers; follow any one through for the details of that type of data recovery.
Send us your device for a free diagnostic and give us as much information as you can about what happened. One of our engineers will review it and confirm your exact quote in writing before any work is carried out.
The first step to getting your data back is sending the device to us. Pack it safely, put your contact details inside the package and send it in. Once we have completed the free diagnostic, we will confirm the exact cost in writing before any work starts.
Sending it by post? We’d recommend a tracked, insured service. Dropping it in? No problem: Monday to Friday, 9am to 5:30pm. Please package the device as described above first.
Would you like more information first? Complete the form with further details about your issue, and one of our engineers will review it and send you a tailored quote.
We’ll be in touch shortly. For anything urgent, call 01483 901310.
Our laboratory is in Guildford, right in the heart of Surrey and easily accessible from anywhere in the county. We have looked after Surrey since 2002. Drop off your device Monday to Friday, 9am to 5:30pm, or send it to us with full insurance cover.
Either option works. Guildford is near enough that many customers drop the drive off with us while they are passing; for laptops, NAS units and servers, simply bring the drive itself, labelled. Don’t want to travel? Send it insured and tracked. Both options start with a free diagnostic and a fixed quote.
Anything that stores data is worth a free look, including databases and servers, NAS units and RAID arrays, external drives, laptops and Macs, camera cards and USB sticks, and SSDs and hard drives. Whether a card has been formatted, a drive has been dropped, an array has failed or ransomware has struck, it is all worth a free diagnostic.
We serve the entire Surrey area, including Guildford and Woking, Epsom and Staines, Farnham and Camberley and everywhere in between. Wherever you live within Surrey, the level of service and the cost remain the same.
Most recoveries take three to four working days, and the free diagnostic usually takes no longer than 48 hours. As a rough guide, a memory card or USB stick starts at £250 + VAT, a single hard drive or SSD at £300 + VAT, and a RAID, NAS or server from £500 + VAT. Prices are always quoted in writing first, and in most cases you only pay if we recover your data.
You get a free written diagnostic, and in most cases you only pay if we recover your data. For over two decades, we have provided data recovery from the centre of the county. Visit us in Guildford, or post your device to us fully insured.
Our unit is located at Guildford Business Park, GU2 8XH, in the centre of Surrey and easily accessible from the A3. Drop off your device in person or send it by tracked post; either way, your diagnostic will be prepared without any charge to you.