When a drive fails somewhere in Surrey, there’s no need to send it to London or trust it to a faceless national chain. Guildford Data Recovery works right from the county town, lifting data off servers, NAS boxes, camera cards, SSDs and hard drives on our own benches since 2002. Call in if you’re passing, or put it in the post — the diagnostic is free either way, and most jobs are no fix, no fee.
Wherever in Surrey you are, the bench sits central — we’re in Guildford, the county town, just off the A3. Post it over, or bring it in yourself.
Surrey is one of the most business-dense counties in the country — around 1.2 million people and thousands of firms from Guildford and Woking to Epsom and Staines, plus a huge population of commuters and home workers. Between them they generate an enormous amount of data that would be painful to lose — accounts, client files, photos and years of work.
A drive that has failed usually still holds every byte intact — the trouble almost always lies with the heads, the controller board or the file system rather than the data itself, which just has to be read off with care by people who do it day in, day out. We sit central to the county at Guildford Business Park, so calling in is easy — though the post works just as well, and the return trip is on us.
Bringing data back since 2002 — a written diagnostic at no charge, a set price agreed before we start, and no fee on most jobs unless we succeed.
Most of the time, no. A drive that looks “dead” has usually kept its data whole — the failure sits in the heads, the board or the file system — and that data just needs reading off cleanly, right on the first pass, by someone who handles these day in, day out.
Our lab sits in the middle of Surrey, at Guildford, and we’ve been doing precisely this for people across the county since 2002. Being central gives you a choice: swing past the Guildford unit if it suits your route, or send it fully insured by post. Every job opens with a free diagnostic and a set price, and for most there’s no fee unless the recovery works.
Four failures that come in from around the area more than any others.
Surrey is near enough that plenty of people just carry the drive in — but if the trip doesn’t suit, the post is every bit as simple.
Ring or message with the device and the fault, and we’ll put a likely figure to it straight away.
Bring the device — or, for laptops, NAS and servers, just the drive — to the Guildford unit, weekdays 9am–5:30pm, or send it fully insured.
We look it over, generally inside 48 hours, and send a fixed quote in writing before a thing is done.
We run the recovery, check it against a file listing, and you either pick it up from us or we ship it back on fresh media.
Bring it in and you skip the postal leg altogether. Pressing cases can usually jump the queue — just say so when you ring.
A quick look at what we take on for Surrey — follow any one through for the detail.
Send us your device for a free diagnostic, and tell us a little about what happened — an engineer will review it and confirm your exact quote in writing before any work begins.
Getting your data back begins with getting the device to us. Pack it up safely, pop your contact details inside, and send it over — once we’ve run the free diagnostic, we’ll confirm your exact price in writing before any work starts.
Posting it? A tracked, insured service is what we’d recommend. Rather drop it in? You’re welcome Monday to Friday, 9am to 5:30pm — just package the device up as above first.
Want a bit more detail first? Fill in the form with more about your issue and an engineer will review it and send you a custom quote.
We’ll be in touch shortly. For anything urgent, call 01483 901310.
Our lab is in Guildford, right at the heart of Surrey and easy to reach from anywhere in the county. We’ve looked after Surrey since 2002. Call in weekdays, 9am to 5:30pm, or send your device fully insured.
Take your pick. Guildford sits close enough that many people leave the drive with us in passing — for laptops, NAS and servers, bring the drive alone, labelled. Prefer not to travel? Send it insured and tracked. Both ways begin with a free diagnostic and a fixed quote.
Anything that stores data — databases and servers, NAS units and RAID arrays, external drives, laptops and Macs, camera cards and USB sticks, SSDs and hard drives. Formatted card or dropped drive, failed array or ransomware, all of it is worth a free look.
The whole county — Guildford and Woking, Epsom and Staines, Farnham and Camberley and everywhere between. Wherever you are, the service and the pricing don’t change.
Most recoveries land inside three to four working days, and the free diagnostic is usually done within 48 hours. As a rough guide, a memory card or USB stick starts at £250 + VAT, any single hard drive or SSD at £300 + VAT, and RAID, NAS or a server from £500 + VAT — always quoted in writing first, with no fee on most jobs unless we get the data back.
A written diagnostic for nothing, no fee on most jobs unless we recover it, and more than twenty years of doing this from the middle of the county. Call into Guildford, or send it in fully insured.
Our unit is at Guildford Business Park, GU2 8XH — central to the county and easy to reach from the A3. Drop your device in, or send it by tracked post; the diagnostic is free either way.