If you live in Cranleigh and you’ve got a failing drive, you’re not going to need to send it all the way to London or pass it over to one of those big, anonymous national chains. We are just 8 miles up the A281 at Guildford Data Recovery, and in our own UK laboratory we have recovered data from servers, NAS boxes, memory cards (from cameras), SSDs and hard disk drives since 2002. Feel free to stop by on your way past, or simply post it to us: regardless of how you send it, the diagnosis is free, and in most cases you only pay if we recover your data.
Getting from Cranleigh to our workshop takes approximately 20 minutes and covers about 8 miles. Simply take your drive over to us, or post it in.
Cranleigh is commonly referred to as England’s largest village, and is a Surrey community with a population of roughly 11,000 people south-east of Guildford. It has its own range of independent shops, local schools and a number of small, rural businesses and home workers. Together, its residents and businesses create an abundance of data that would be difficult to replace if lost: accounts, photos, client files and years of work.
Almost always, when a drive fails, the actual problem does not reside within the data stored on the drive; it lies elsewhere, such as the heads, the controller board or the file system. Therefore, although the data is usually perfectly fine, it must be carefully extracted from the damaged drive by people who do this every day. Our location at Guildford Business Park, only 8 miles away, makes calling in very convenient; however, posting the drive to us works equally well, and the return postage will be covered.
Recovering data since 2002, with a free written diagnostic, a fixed price agreed before we start, and in most cases you only pay if we recover your data.
Usually not. A drive that looks “dead” typically still holds all of its data; the failure is in the heads, the board or the file system, and the data simply needs to be read off cleanly, first time, by people who handle drives like yours every day.
Our lab, located in Guildford approximately 8 miles from you, has provided data recovery services to people in Cranleigh since 2002. The proximity of our facility gives you a choice: stop at our Guildford unit while en route, or post your drive to us fully insured. A complimentary diagnostic and a predetermined price quote start every job, and in most cases you only pay if we recover your data.
The postcodes we hear from most often, along with all the nearby villages and estates we cover in just the same way.
As well as clients in Cranleigh itself (GU6), we accept drives from all over the surrounding area, including Ewhurst, Shamley Green, Bramley, Alfold and Dunsfold. Wherever in the area you live, central Cranleigh or one of its villages, your drive may be dropped off at our Guildford unit or sent in using tracked delivery. The free diagnostic applies equally regardless of which method is used, and so does our policy: in most cases you only pay if we recover your data.
The four types of failure we receive most often from around the local area.
While many residents of Cranleigh prefer to bring their drives in person due to its proximity, should this be inconvenient, posting your drive to us is just as straightforward.
Call or message us about the device and the fault, and we will give you a likely price straight away.
Bring the device (or, for laptops, NAS units and servers, just the drive) to our Guildford unit, Monday to Friday, 9am to 5:30pm, or send it to us fully insured.
We inspect it, generally within 48 hours, and send you a fixed quote in writing before anything is done.
We carry out the recovery and check it against a file listing, and then you can either collect your data from us or receive it by post on new media.
Drop it off and you skip the postal leg altogether. Urgent jobs can usually be moved up the queue, so just let us know when you call.
A brief review of what we offer to customers in Cranleigh: please choose any one of them for more details.
Send us your device for a free diagnostic and give us as much information as you can about what happened. One of our engineers will review it and confirm your exact quote in writing before any work is carried out.
The first step to getting your data back is sending the device to us. Pack it safely, put your contact details inside the package and send it in. Once we have completed the free diagnostic, we will confirm the exact cost in writing before any work starts.
Sending it by post? We’d recommend a tracked, insured service. Dropping it in? No problem: Monday to Friday, 9am to 5:30pm. Please package the device as described above first.
Would you like more information first? Complete the form with further details about your issue, and one of our engineers will review it and send you a tailored quote.
We’ll be in touch shortly. For anything urgent, call 01483 901310.
Our lab is based in Guildford, approximately 8 miles and 20 minutes from Cranleigh along the A281, and we have been providing data recovery services to customers in Cranleigh since 2002. You can visit us Monday to Friday between 9am and 5:30pm; otherwise, post your device to us fully insured.
Take your pick. Many residents choose to drop their drives off on their way through Guildford, since Cranleigh is so close (for laptops, NAS and servers, bring the drive alone and simply label it); alternatively, if you can’t make it over, you may post it to us by an insured, tracked method. In either case, both start with a free diagnostic and a fixed quote.
Anything that stores data is worth a free look, including databases and servers, NAS units and RAID arrays, external drives, laptops and Macs, camera cards and USB sticks, and SSDs and hard drives. Whether a card has been formatted, a drive has been dropped, an array has failed or ransomware has struck, it is all worth a free diagnostic.
The entire Cranleigh area, including but not limited to Ewhurst, Shamley Green, Alfold, Wonersh, Bramley, Dunsfold and Rudgwick, has access to the same data recovery service and pricing.
Most recoveries take three to four working days, and the free diagnostic usually takes no longer than 48 hours. As a rough guide, a memory card or USB stick starts at £250 + VAT, a single hard drive or SSD at £300 + VAT, and a RAID, NAS or server from £500 + VAT. Prices are always quoted in writing first, and in most cases you only pay if we recover your data.
A no-cost written diagnostic; in most cases you only pay if we recover your data; and over two decades of experience recovering lost data, just 8 miles from your location. Visit us in Guildford, or send your drive in fully insured.