If your drive has failed in Haslemere, you do not need to send it off to London or to some anonymous national company. Guildford Data Recovery is situated just 13 miles up the A286, and since 2002 we have been recovering data from servers, NAS boxes, camera cards, SSDs and hard drives in our own UK laboratory. Please feel free to call in whilst passing, or alternatively post it to us: whichever method you prefer, the diagnostic is free, and in most cases you only pay if we recover your data.
It takes roughly 25 minutes to cover the 13 miles from Haslemere to our laboratory, so drop it in personally or send it by post.
With approximately 17,000 residents, Haslemere is a scenic hilltop town in the very south of Surrey, where three counties come together. There is a fast rail connection to London, numerous independent businesses and a large professional community. Between them they create a great deal of data that would be painful to lose: financial records, client files, photographs and years of work.
A drive that has failed usually still holds all of its data. The problem is almost always in one of three areas (the heads, the controller board or the file system) rather than the data itself, which only needs to be carefully retrieved by people who do it every day. Guildford Business Park is just 13 miles away, so visiting us is easy, though posting it works very well too, and we pay for the return trip.
Recovering data since 2002, with a free written diagnostic, a fixed price agreed before we start, and in most cases you only pay if we recover your data.
Usually not. A drive that looks “dead” typically still holds all of its data; the failure is in the heads, the board or the file system, and the data simply needs to be read off cleanly, first time, by people who handle drives like yours every day.
Our Guildford laboratory is based approximately 13 miles away from you and has been offering exactly this to people in Haslemere since 2002. Being this close gives you a choice: visit the Guildford unit when it fits your route, or post it to us fully insured. Each and every case begins with a complimentary diagnostic followed by a fixed price quote, and in most cases you only pay if we recover your data.
The postcodes we hear from most often, along with all the nearby villages and estates we cover in just the same way.
Along with Haslemere itself (GU27), we also accept drives from all of the nearby areas, such as Hindhead, Grayswood, Shottermill, Chiddingfold and Beacon Hill. Regardless of whether your drive is in the centre of Haslemere or in one of the villages, it may be taken to our Guildford unit or sent by tracked post, and both options receive exactly the same free diagnosis and terms: in most cases you only pay if we recover your data.
With so many affluent, rural residents increasingly working from home, there’s loads of professional data on home setups.
At the far southern end of Surrey is Haslemere (GU27), an affluent area with a rural atmosphere, where many residents work from home at a professional level. Consequently, the jobs reflect that: home NAS boxes and external drives acting as work storage as well as personal storage, SSDs in home offices that have failed, and consultancy or creative work that exists in exactly one place. Around Hindhead and Grayswood, there are also the usual family machines and camera cards.
When a drive holds the only copy of someone’s livelihood, the read-only method is mandatory: the original is imaged and never written to. Haslemere is approximately twelve miles south via the A286. Tracked post suits this distance well, though drop-off at our premises is always welcome. Either way the diagnostic is free, the quote is fixed, and in most cases you only pay if we recover your data. It is sensible to back up before a failure, but if you did not, that is exactly what we are here for.
We are close enough to Haslemere for plenty of people to bring the drive in themselves; however, if this isn’t suitable, the post is no less simple.
Call or message us about the device and the fault, and we will give you a likely price straight away.
Bring the device (or, for laptops, NAS units and servers, just the drive) to our Guildford unit, Monday to Friday, 9am to 5:30pm, or send it to us fully insured.
We inspect it, generally within 48 hours, and send you a fixed quote in writing before anything is done.
We carry out the recovery and check it against a file listing, and then you can either collect your data from us or receive it by post on new media.
Drop it off and you skip the postal leg altogether. Urgent jobs can usually be moved up the queue, so just let us know when you call.
A list of some examples of the work we take on in Haslemere follows: clicking on any item will provide additional details.
Send us your device for a free diagnostic and give us as much information as you can about what happened. One of our engineers will review it and confirm your exact quote in writing before any work is carried out.
The first step to getting your data back is sending the device to us. Pack it safely, put your contact details inside the package and send it in. Once we have completed the free diagnostic, we will confirm the exact cost in writing before any work starts.
Sending it by post? We’d recommend a tracked, insured service. Dropping it in? No problem: Monday to Friday, 9am to 5:30pm. Please package the device as described above first.
Would you like more information first? Complete the form with further details about your issue, and one of our engineers will review it and send you a tailored quote.
We’ll be in touch shortly. For anything urgent, call 01483 901310.
Our lab is in Guildford, approximately 13 miles from Haslemere via the A286, which takes around 25 minutes. We have been serving Haslemere from this location since 2002. Visit our lab Monday to Friday, 9am to 5:30pm, or send your device to us fully insured.
You are able to choose how to get your device to us. Haslemere is close enough that many customers drop their drives off when they are passing through Guildford; for a laptop, NAS box or server, just bring the drive on its own, labelled. If you do not wish to travel, you can post it to us using an insured and tracked service. Each method starts with a free diagnostic followed by a fixed price quote.
Anything that stores data is worth a free look, including databases and servers, NAS units and RAID arrays, external drives, laptops and Macs, camera cards and USB sticks, and SSDs and hard drives. Whether a card has been formatted, a drive has been dropped, an array has failed or ransomware has struck, it is all worth a free diagnostic.
We cover the whole of Haslemere and the surrounding areas, including Shottermill, Hindhead, Grayswood, Beacon Hill, Fernhurst, Chiddingfold and Camelsdale. Wherever you live, your data recovery service and the pricing will remain the same.
Most recoveries take three to four working days, and the free diagnostic usually takes no longer than 48 hours. As a rough guide, a memory card or USB stick starts at £250 + VAT, a single hard drive or SSD at £300 + VAT, and a RAID, NAS or server from £500 + VAT. Prices are always quoted in writing first, and in most cases you only pay if we recover your data.
A free diagnostic and more than two decades of doing this just 13 miles up the road, and in most cases you only pay if we recover your data. Visit us in Guildford, or send your drive to us fully insured.