When a drive crashes in Ash, you’re not going to need to send it off to London or pass it on to some nameless national firm. Guildford Data Recovery is simply 3 miles up the A323, and since 2002 we have recovered data from all sorts of equipment (servers, NAS devices, camera cards, SSDs and hard disk drives) in our own UK laboratory. Either come in on your way past, or post it to us: both ways include a free diagnostic, and in most cases you only pay if we recover your data.
It takes about 10 minutes and 3 miles to get from Ash to our bench: bring it in yourself, or post it.
Ash and Ash Vale are just three miles away from our bench at Guildford; this is a busy Surrey community of approximately 20,000 residents on the Hampshire border, with a mix of commuters, small businesses and military families. Collectively they produce a significant amount of information which would be painful to lose: records, accounts, photographs and years of work.
A failed drive normally still holds every one of its bytes intact: the problem almost always lies with the heads, the controller board or the file system rather than with the data itself, which merely needs to be carefully read off by people who do this daily. If you’d prefer to visit, Guildford Business Park is only 3 miles down the road, which makes calling in easy; however, posting it works just as well, and we’ll take care of getting it back to you at our cost.
Recovering data since 2002, with a free written diagnostic, a fixed price agreed before we start, and in most cases you only pay if we recover your data.
Usually not. A drive that looks “dead” typically still holds all of its data; the failure is in the heads, the board or the file system, and the data simply needs to be read off cleanly, first time, by people who handle drives like yours every day.
We are based in Guildford, which is around 3 miles away from where you live, and we have been providing this service for people in Ash since 2002. The proximity of our location gives you a choice: either take your drive in to us at the Guildford office if it fits into your plans, or alternatively send it fully insured by post. All jobs start with a complimentary diagnostic followed by a fixed price quote, and in most cases you only pay if we recover your data.
The postcodes we hear from most often, along with all the nearby villages and estates we cover in just the same way.
In addition to serving the town of Ash (postcode GU12), we also receive drives from residents in all the surrounding areas, including Ash Vale, Ash Green, Tongham, Normandy and Wanborough. Irrespective of whether you live in the heart of Ash or in one of the villages around it, your drive may be dropped off at our Guildford facility or sent by tracked post. Either way, both methods start with an entirely complimentary diagnostic check, and in most cases you only pay if we recover your data.
The four types of failure we receive most often from around the local area.
Ash is close enough that many customers hand-carry their drives to our Guildford premises, but we appreciate that sometimes the trip does not suit. In that case, sending it by post could not be easier.
Call or message us about the device and the fault, and we will give you a likely price straight away.
Bring the device (or, for laptops, NAS units and servers, just the drive) to our Guildford unit, Monday to Friday, 9am to 5:30pm, or send it to us fully insured.
We inspect it, generally within 48 hours, and send you a fixed quote in writing before anything is done.
We carry out the recovery and check it against a file listing, and then you can either collect your data from us or receive it by post on new media.
Drop it off and you skip the postal leg altogether. Urgent jobs can usually be moved up the queue, so just let us know when you call.
Below are some examples of what we take on from Ash. Follow each link for more information regarding those items.
Send us your device for a free diagnostic and give us as much information as you can about what happened. One of our engineers will review it and confirm your exact quote in writing before any work is carried out.
The first step to getting your data back is sending the device to us. Pack it safely, put your contact details inside the package and send it in. Once we have completed the free diagnostic, we will confirm the exact cost in writing before any work starts.
Sending it by post? We’d recommend a tracked, insured service. Dropping it in? No problem: Monday to Friday, 9am to 5:30pm. Please package the device as described above first.
Would you like more information first? Complete the form with further details about your issue, and one of our engineers will review it and send you a tailored quote.
We’ll be in touch shortly. For anything urgent, call 01483 901310.
We are located in Guildford, which is approximately 3 miles and 10 minutes away from Ash via the A323, and we’ve provided our services to Ash residents from there since 2002. Please feel free to visit us Monday to Friday between 9am and 5:30pm, or post your device to us fully insured.
You can do whatever is best for you. Because Ash is so close, many customers drop off their drives when passing through Guildford; for laptops, NAS and servers, please just bring the drive alone, labelled. Would you rather not travel? Send it via an insured and tracked method. Both methods include a complimentary diagnostic and a fixed quote.
Anything that stores data is worth a free look, including databases and servers, NAS units and RAID arrays, external drives, laptops and Macs, camera cards and USB sticks, and SSDs and hard drives. Whether a card has been formatted, a drive has been dropped, an array has failed or ransomware has struck, it is all worth a free diagnostic.
All of Ash and the area around it (Ash Vale, Ash Green, Tongham, Normandy, Wanborough, Christmas Pie and Wyke) is covered by our services. Wherever you are, your service and price will remain constant.
Most recoveries take three to four working days, and the free diagnostic usually takes no longer than 48 hours. As a rough guide, a memory card or USB stick starts at £250 + VAT, a single hard drive or SSD at £300 + VAT, and a RAID, NAS or server from £500 + VAT. Prices are always quoted in writing first, and in most cases you only pay if we recover your data.
Every job comes with a free written diagnostic report, in most cases you only pay if we recover your data, and you benefit from over two decades of data recovery experience just 3 miles up the road. Visit us in Guildford or send it to us fully insured.