Synology Data Recovery

Synology Recovery

No Fix - No Fee!

Our experts have extensive experience recovering data from external hard drives. With 25 years experience in the data recovery industry, we can help you securely recover your data.
Synology Data Recovery

Software Fault £199

2-3 Days

Mechanical Fault £299

2-3 Days

Critical Service £795

1 Day

Need help recovering your data?

Call us on 01483 901310 or use the form below to make an enquiry.
chat off
Chat with us
Monday-Friday: 9am-6pm
  • buffalo
  • d-link
  • iomega
  • lacie
  • netgear
  • synology

Synology Data Recovery:

Synology NAS (Network Attached Storage) devices are popular for providing a reliable platform for data storage, backup, and file sharing in homes and businesses. These systems often utilize RAID configurations to protect data and offer redundancy. However, despite their robustness, Synology NAS devices can experience data loss due to hard drive failures, RAID issues, accidental deletions, or firmware corruption. In such cases, our Synology data recovery services can help restore your critical data.

What is Synology NAS?

Synology NAS systems are used for centralised data storage, backup, file sharing, and media streaming. These systems offer flexible RAID configurations such as RAID 0, RAID 1, RAID 5, RAID 6, and Synology Hybrid RAID (SHR), providing data redundancy and protection against drive failures. However, RAID configurations are not immune to failures, and other issues such as firmware corruption or user error can also cause data loss.

Common Causes of Data Loss in Synology NAS Devices

Data loss on Synology NAS devices can result from various issues, including physical damage to hard drives, logical corruption, or RAID configuration failures. Below are the most common causes we see in for recovery:

1. Hard Drive Failure

Hard drives in a Synology NAS device can fail due to mechanical wear, overheating, power surges, or physical damage. Depending on the RAID configuration, a single drive failure may lead to data inaccessibility or complete data loss if not addressed promptly.

  • Symptoms: Clicking noises from the hard drives, RAID array marked as degraded, or the NAS device fails to boot.

2. RAID Failure

Synology NAS devices often use RAID for data redundancy, but RAID failure can occur due to multiple drive failures, RAID controller issues, or improper RAID rebuilds. When a RAID array becomes degraded or corrupted, data may become inaccessible or lost.

  • Symptoms: RAID array fails to initialize, degraded RAID status, missing files, or the system reports a RAID failure.

3. Firmware Corruption

Firmware controls the internal operations of the NAS device. If the firmware becomes corrupted due to failed updates, power loss, or malware, the device may fail to boot, and access to the data becomes impossible.

  • Symptoms: The NAS device is unresponsive after a firmware update or becomes stuck in a boot loop.

4. Logical Corruption

Logical corruption includes issues with the file system, partition table, or operating system of the Synology NAS. This can occur due to improper shutdowns, virus infections, or software bugs, resulting in data inaccessibility or corruption.

  • Symptoms: Files appear corrupted or missing, the NAS fails to mount, or the system prompts to reformat the drive.

5. Accidental Deletion or Formatting

Human error, such as accidentally deleting important files or formatting the wrong volume, is a common cause of data loss on Synology NAS devices. RAID configurations mirror or stripe data across multiple drives, so file deletion can propagate across all disks.

  • Symptoms: Missing files, or the device shows as unallocated or unformatted.

6. Power Surges or Electrical Damage

Power surges, outages, or electrical issues can damage the drives or RAID controller in the Synology NAS, leading to data corruption or hardware failure.

  • Symptoms: The NAS fails to power on, intermittent access to the data, or the system doesn’t recognize the drives.

When to Use our Professional Synology Data Recovery Services

If your Synology NAS has suffered from physical damage, RAID failure, or severe corruption, it’s time to seek help from our professional Synology data recovery services. Our recovery services have the tools and expertise to safely recover data from NAS systems without risking further data loss.

Why Use our Professional Data Recovery Services?

  • Synology Physical Damage: If your Synology NAS drives have experienced physical damage (e.g., head crashes, spindle issues, or electrical damage), recovery requires specialised tools and cleanroom environments.
  • Synology RAID Failure: Rebuilding a failed RAID array is complex, and improper handling can lead to permanent data loss. Our Professional RAID recovery services can reconstruct the RAID configuration and retrieve data from degraded or failed arrays.
  • Synology Firmware Corruption: If the NAS is unresponsive due to firmware corruption, our professional recovery data recovery services can restore the firmware and recover data without risking further damage.
  • Synology Severe Logical Corruption: When the file system or partitions are severely corrupted, our professional recovery data recovery services use advanced software and techniques to restore lost data.

Guildford Data Recovery is a trusted provider of Synology NAS data recovery services. Our experienced team specializes in RAID recovery, logical repairs, and recovering data from physically damaged Synology NAS devices.

Contact Guildford Data Recovery today at www.guildforddatarecovery.co.uk to start the process of recovering your data from a failed Synology system.

Contact Us

Tell us about your issue and we'll get back to you.

Throughout the complex data recovery process I had regular updates via phone and email for every day you had my hard drive. I will be recommending yourselves to anyone who needs data recovery.

Christopher Hopkins,Crawley

The service was 100% with regular email updates and most importantly all the data I needed was fully recovered.

Clare Blount, Surrey

I dropped my Buffalo Linkstation hard drive while changing office desk. I left round drive to yourselves and later that day I received an email with details of the recovered data. Same day recovery service saved us losing an important deadline for a client.

Mike Bawn, Aldershot

The data recovery job was performed within 48 hours and I was kept informed of the progress. I am very very very pleased with the results of the recovery and would recommend yourselves to anyone who requires data recovery work.

Sean Coughlan, Farnborough

Within days of sending the hard disk off to Guildford Data Recovery they had created a Data DVD set with 10 years worth of emails that I told the customer they had lost. As you can imagine my customer was very pleased.

Gary Clarke, Leatherhead

Thank you for the professional recovery of the data contained on our failed hard drive. The continual contact with myself to keep me informed of progress was greatly appreciated.

Candice Taylor, Woking

Thank you very much for your help in resolving a very important matter for us. You guys are the best in Data Recovery because other data recovery companies tried to recover our data but each time I was told that data recovery was not possible but you proved them wrong. Many thanks for recovering my data.

Joshua Moulder
unied spacer dell spacer donoghue spacer edinbvrgh spacer uniab spacer glasgo spacer barclays spacer synery spacer bcla spacer cannon spacer dyson spacer fulhamcouncil spacer londonarts spacer mercedes spacer merton spacer neoedge spacer nhs spacer pinewood spacer singleshot spacer stalbans spacer sutton spacer fulhamcouncil vodafone spacer