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Recovering Data from a Toshiba Laptop


I am having problems with a Toshiba laptop which should have been repaired. Essentially, 6 months ago, I gave it to a repair company because it had problems with the graphics. The repair service kept the laptop, but did not repair it until recently. I got the laptop back a few days ago, with the information that the repair had been completed. However, there is a big problem with this repair. I keep getting error messages saying that my Windows OS is not valid. I also keep getting errors when I try to run antivirus, saying that the time or date is wrong. Most importantly, I am not able to save information to my hard drive, and cannot get data out of it which was already on there. I put the hard drive onto a USB port, and tried to copy out files onto another laptop, but I am only getting access denied messages, and also prompts about permissions.


I have an older Toshiba Satellite P775 laptop, which I use with a group of friends. I often try to fix small compute problems of friends and relatives, and so when this laptop started playing up I was given the job of fixing it. A few weeks ago, the laptop started behaving badly by not allowing users to log into Windows. It kept telling them that the password was wrong. We fixed that, but now there is the blue screen of death (BSOD) appearing. This occurs inside the Windows screen, and happens when anyone tries to log onto any of the programs installed on the Windows OS. This includes My Computer and other essential features. Because the BSOD is occurring when we try and open the drives, we are not able to get hold of the data which is contained on this laptop. For the most part, it is just junk games that can be downloaded again. However, one of our friends also has some important documents saved on the laptop, including wedding photographs, and he really would like those back.