Fujitsu notebook laptops are widely used by students, professionals, and businesses for storing important documents, projects, and personal files. However, when files suddenly disappear from the desktop and cannot be found, it often indicates file system corruption, accidental deletion, or malware interference, making recovery complex.
This case study details how we successfully recovered lost desktop files for a client in Guildford from a Fujitsu laptop hard drive, after a local computer shop was unable to rescue the data.
As Guildford Data Recovery, Surrey’s oldest and best data recovery company, we have 25 years of experience using file system reconstruction, deep forensic scanning, and advanced recovery techniques to restore lost files securely.
Fujitsu Laptop Desktop Files Missing & Cannot Be Found
A Guildford-based client contacted us after their desktop files disappeared, with the following issues:
- All files from the Desktop had vanished without explanation.
- Files were not in the Recycle Bin, making recovery difficult.
- A local computer shop ran scans but was unable to retrieve the missing data.
- The laptop contained important work documents, reports, and spreadsheets.
Since improper recovery attempts can overwrite lost data, an immediate professional solution was required.
Diagnosis & Evaluation
When the Fujitsu laptop hard drive arrived at our cleanroom facility, we conducted a full partition and file system diagnostic. Our findings:
- File system corruption (NTFS/FAT32 issues) – Preventing the system from displaying certain files.
- MFT (Master File Table) corruption – The files were still present but not indexed correctly.
- No mechanical failure detected, meaning logical recovery was possible through deep sector scanning.
Since desktop files may still exist as raw data before being overwritten, we prioritized non-intrusive data extraction techniques.
The Recovery Process
1. Cloning & Imaging the Hard Drive to Prevent Data Loss
To preserve all recoverable data, we:
- Created a sector-by-sector forensic clone of the Fujitsu laptop hard drive.
- Used deep scan tools to extract readable sectors while avoiding data corruption.
2. Rebuilding the File System & Extracting Lost Desktop Files
Since the files were missing due to MFT corruption, we:
- Rebuilt the Master File Table (MFT) to restore missing entries.
- Scanned the drive at a sector level to locate deleted or hidden files.
3. Extracting & Verifying Work Documents & Personal Files
Once data extraction was complete, we:
- Recovered all missing Desktop documents, spreadsheets, and presentations.
- Restored folder structures for easy identification.
- Transferred the fully restored data to a secure external backup device.
The Results: 100% Data Recovery Success
Thanks to our MFT reconstruction and deep forensic scanning techniques, we successfully recovered 100% of the client’s lost Desktop files, including:
✅ Work documents, reports, and spreadsheets
✅ PowerPoint presentations, PDFs, and archived emails
✅ Organized file structures restored for easy access
The client was able to retrieve all essential files, preventing work disruptions and data loss.
Why Choose Us?
With 25 years of experience and tens of thousands of successful laptop hard drive recoveries, we are England’s leading laptop data recovery specialists. Our expertise includes:
✔ File system repair & Master File Table (MFT) reconstruction
✔ Deep forensic scanning & missing file retrieval
✔ Business documents, personal data, and work file recovery
✔ Secure & confidential data recovery services
If your laptop files have disappeared, been accidentally deleted, or are no longer accessible, stop using the device immediately and contact us for expert data recovery.