- Fixed pricing on recovery (You know what you are paying - no nasty surprises).
- Quick recovery turnaround at no extra cost. (Our average recovery time is 2 days).
- Memory card chip reading services (1st in the UK to offer this service).
- Raid recoding service (Specialist service for our business customers who have suffered a failed server rebuild).
- Our offices are 100% UK based and we never outsource any recovery work.
- Strict Non-disclosure privacy and security is 100% guaranteed.
Data Recovery Process
Our Recovery Process
- Call 01483 901310 OR get a quote.
- Send us or bring your device.
- We inspect your device and recover your data.
- We return your recovered data via a next day courier service.
1
Free Quote And Expert Advice
Our goal is simple: to reunite you with your lost or damaged data as quickly as possible. You can email or call your nearest Data Recovery center, and one of our engineers will happily provide a free diagnosis of the issue. They will also give you a no-obligation quote detailing how much and how we can recover your data. If you decide to proceed, you can send us your drive after we explain our process. Make sure to package the device securely, leaving minimal room for movement. You can download our shipping form from the Contact Us page and send the device via Royal Mail or courier. Alternatively, if you’re nearby, you can drop off your hard drive in person. Once your device arrives, we’ll review it and get back to you, all without any upfront payment.
2
Free Diagnosing And No Obligation Quote
Once we receive your hard drive, we’ll perform a complete and detailed diagnosis and give you a call. We’ll explain the available options and go over the no-obligation quote we’ve already provided. Even at this point, there are no fees, and if you choose not to proceed, that’s the end of it—no hassle, no pressure. If you decide to move forward with the recovery process, your drive or device will be sent to our recovery team and entered into the service chain.
3
Recovering Your Data
Our data recovery process is unique compared to other companies, but once you give us the green light, it typically takes 2-3 days to complete. After recovering your data, we store it securely on our servers and contact you by phone. During the call, we also send you an email with a detailed list of the recovered directories and screenshots of the data for your reassurance. If you’re satisfied, we’ll ask you to verify the details so we can proceed to the final step: reuniting you with your data.
4
Sending Data Back to You
Once you’ve verified your data, we can arrange for it to be backed up onto your preferred format and returned to you. We just ask that you make full payment using a credit or debit card, cheque, or bank transfer. Once payment is received, we’ll create the backup and send it back to you via next-day courier service. There are no additional fees for using credit or debit cards, and unlike other data recovery companies, the cost of returning your data via courier is already included in your quote.